Refund Policy for Tyrex

At Tyrex, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help with our 30-Day Refund Policy.

Eligibility for Refunds

To qualify for a refund, your item must meet the following conditions:

• The request is made within 30 days of receiving your order.
• The item is unused, in its original condition, and in the original packaging.
• Proof of purchase (e.g., receipt or order confirmation) is provided.

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Items that are damaged due to misuse, negligence, or wear and tear.
• Final sale or clearance items.

How to Request a Refund

1. Contact us via email at Info@summervibeeyn.com or Whatsapp us at +1 (819) 979-3838.
2. Provide your order details and the reason for your refund request.
3. Our team will guide you through the return process and provide a return shipping address.

Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days, and the amount will be credited to your original payment method.

Shipping Costs

• Customers are responsible for return shipping costs unless the item was received damaged or defective.
• Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us to arrange it.

Late or Missing Refunds

• If you haven’t received your refund after the stated timeframe, please check with your bank or credit card provider.
• If further assistance is needed, contact us at Info@summervibeeyn.com.

Thank you for shopping with Tyrex. We value your trust and are committed to providing a seamless